ESP Security

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ESP Security
Kandoy House | Dublin, Dublin

More information about ESP Security

Since the early 90’s, ESP has grown organically to become a leading specialist security and communications systems integrator in the greater Dublin area. As Esp offers a 24 hour service to its customers,

We often receive calls from people who are not our customers but need our help. Since the early 90’s, ESP has grown organically to become a leading specialist security and communications systems integrator in the greater Dublin area. ESP specialises in the installation, maintenance and support of Electronic Security, Access Control, and CCTV systems, for all types of commercial organisations throughout the greater Dublin area. We also specialise in residential and domestic alarm systems for the home. ESP has a proven track record of delivering high quality systems to all sectors of industry and commerce.

ESP sets itself very high and exacting professional standards – more importantly, our customers appreciate and recognise the value of those standards and accreditations. That’s why we are IS/EN 50131 accredited. As a customer-focused, growing and dynamic business, ESP is always looking at ways of better serving our customers. ESP has a passion for its business and this is reflected in the quality of staff which it retains and a loyal customer base, which keeps on growing. What happens if you are not currently a ESP Customer As Esp offers a 24 hour service to its customers, we often receive calls from people who are not our customers but need our help. An example of this type of call we receive is when a person moves into a house, the house has a house alarm which nobody has the code for and after a period of time the house alarm goes off and nobody can stop it because they don’t have the alarm code. If they call our 24 hour help line we can help them either over the phone or sending an engineer to re-programme the alarm giving them a new code.Sometimes the house alarm cannot be reprogrammed due to the age, in that case we can at least silence the house alarm and give the client a price for a new system.

The same can be done for all alarm households, even if the alarm customer is not our customer. In some cases the person with the alarm going off, is a person renting the property who has not been given the code. Once we are given the go ahead by the landlord we can dispatch an engineer to do the repair and the landlord can pay our bill over the phone by card and we can then email a receipt for work carried out and give our recommendations for any future work necessary. House alarms are a fantastic way of keeping your family safe and your property protected – but when alarms are not looked after then they can be big trouble.

If you find yourself in that situation then don’t cut any cables or try dismantling the alarm – just call our 24 hour help line and we can take it from there, as cutting the cables can be dangerous and can make the fault worse. When alarm systems came to Dublin first there was no license for alarm installers to adhere to.

This meant anybody could install your house alarm. They very often put their phone number on the alarm panel but had no intention of providing a 24 hour service, so when a fault came, there was nobody to answer the call, leaving people with alarm bells ringing, sometimes all night or all weekend. If a person finds themselves in this position then that is bad enough but for a family with a baby or children then the problem is much harder for them to deal with. If you activate your alarm and it wont accept your code then wait 1 minute and put 0 in front of the code and try again – in the case of an Astec alarm use the word clear and then put in the code. This often helps .

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Last update: 2017-09-06 21:30:09

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