Latest comments on Chevrolet Philippines - The Covenant Car Company, Incorporated
3rd Floor Udc Building, 2272 Chino Roces Avenue | Makati City, Metro Manila 1232 |
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To whom it may concern;
I would like to formally lodge a complaint regarding the bad service I have received from your Batangas, Alabang and Santa Rosa Casas. They surely can sell cars, but don’t store many parts and their customer service is absolutely atrocious. I needed to replace the cracked Gas/Diesel line on my Chevy Colorado; a very common and simple part to stock; yet, you would have thought I was looking to buy the Queen’s Crown Jewels.
We have always been a Chevrolet family; we were warned by many friends that owning a Chevy in the Philippines was a crazy idea, due to the high repair prices and lack of parts; but to be told by one employee that maybe we should have purchased a Toyota because parts are easier to locate, it’s the ultimate slap in the face. I hope to hear as soon as possible from someone with clout and management authority; we have heard sufficient excuses from low level employees who don’t really care if we buy another Chevy...or a Toyota.
Looking forward to hearing from you at your earliest convenience.
Sincerely,
Marissa Rodriguez +63 927 704 6346
Marissa Rodrigues tel# +63 927 704 6346 - 10/Mar/2021
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