ZiCi is one of New Zealand's leading telecommunications expense and activity management specialists and has been in operation since 1995. We operate in the New Zealand, Australian, UK and US markets. The company has a high degree of in-house specialist knowledge and expertise that develops and deploys customer driven solutions.Our customers include National Government Departments, Local Government Departments, multi national financial institutions, multi national manufacturers, multi site learning institutions, legal institutions and multi national contact centres.ZiCi has developed a system of data reporting directly from your PABX or VOIP system that provides business intelligence that continuously monitors your phone usage daily. These reports are available online ‘near real time’ offering auditable statistics that assist your management team to make sensible decisions.Primarily we assist you and your organization to save a lot of money on expenses you don't need or should not be made!! Telecommunications for most organisations is a large cost and not easily deciphered due to the 'ease of use' invoices received from your Telco. We measure and report on Telco usage - being agnostic we are able to monitor the Telco invoice - which according to Gartner (a well respected International industry consultancy) is on average 10% inflated - and report primarily onThe Telco invoice accuracyYour expense trends - against your budgetExceptions - misuse and fraudStreamline your infrastructure - know what you are using and what you are not!!ITZ usage and spill overOne report for all Telco usage including mobilesDivision or branch split automatically sent to authorising line managersWe are so confident that you will value our reporting services we guarantee complete satisfaction. Our fees will be a fraction of your current phone charges and will be afforded easily through savings made.Here's our website address which contains three short videos which highlight our customers main areas of need - www.zici.net