About
We can setup a call center for you, or we can be your call center, It is your choice.
OutSource Network Solution is a fast growing company providing high quality-value added outbound and inbound call center services which help Clients to better utilize their time, money & resources, resulting in improved bottom-line.
OutSource Network Solutions is an American based Offshore call Center with its headquarters in Warren, Michigan, USA. We specialize in telemarketing, customer services and consumer debt collection including retail, commercial, medical and others. From the very beginning ONS’s goal has been to offer a trained staff to American Collection Agencies at very reasonable rates. Reasonable rates, yes! But not at the expense of quality. Keeping quality in mind, we designed a detailed training program for all aspects of our services. Our staff goes through an extensive accent and diction training, including awareness to cultural issues. At ONS, we firmly believe that service delivery is the only way to succeed in a business. Our staff realizes that Customer is the most important part of every business. Besides technically qualified, we have people who are friendly, courteous and intelligent. We started our operation in March 2004 at a very small location by renting the complete infrastructure from an existing call center. With the encouragement of our initial success, we decided to work on a facility of our own, fully equipped with state of the art technology and equipment. In middle of 2005, we moved to our new and permanent location capable of housing 100 seats at the same time.