At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don’t keep it to yourself. Ask a Citizen. We have approximately 1,200 Citizens Bank branches in 11 states and approximately 3,200 ATMs. In addition, our customers stay connected with us 24/7 online, though our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Lender.