Rich came to HVAC as a second career and spent years at another shop before starting Halo in 2025. He is licensed and insured in Wisconsin, works on gas, propane, and heat pumps, whatever’s in the house. When you call Halo, you reach the technician. The name on the license is the name doing the work. That means if something isn’t right afterward, you have one person to call back, not a service department.