“Our Customers Are Our Priority”.
High Priority Plumbing and Services, Inc. is a family owned and operated
company. After Paulette and Brian Simpson moved to Conyers for Paulette’s
job at Suntrust Bank, she encouraged her husband Brian to open his own
plumbing company in 2001. Having been in the plumbing industry for over 25
years, Brian Simpson had a long history of exceptional customer service.
“Whenever Brian would go to a job, those homeowners would constantly request
him for other projects. It made sense for him to go out on his own,” said
Paulette. We started out with a small crew and worked out of our home,
while Paulette moonlighted for the company and scheduled jobs for Brian in
the evenings. Paulette said, “Brian would always joke that I would schedule
jobs for him so he wouldn’t be home.”
As the business grew and neighbors began complaining of the traffic in and
out of our subdivision, we moved our business out of our home into our
current building at 1422 Business Center Drive in Conyers. The growth of the
company required Paulette’s undivided attention and she decided to move from
her job at Suntrust Bank to High Priority Plumbing full time.
From our small crew in 2001, we have grown to a retail and commercial
plumbing service covering most of Georgia and parts of South Carolina with
offices in Conyers and Savannah, Georgia. When asked what she contributes
our growth to, Paulette gives credit to her employees.
“I’m most proud of our staff. They’re honest and hard workers who treat our
customers right. Our marketing manager, Denise, has been instrumental in
helping us brand High Priority Plumbing in the Atlanta market. From our
office staff to our plumbers, our employees are what make High Priority
Plumbing stand out from other companies. Brian has always believed in
leading by example. We would never ask an employee to do something we
wouldn’t be willing to do ourselves. We do our best to treat our employees
right because we know they’ll stay with us long term and keep our customers
happy.”
High Priority Plumbing’s growth has doubled the size of the company for the
past two years, enabling us to expand our services to include High Pressure
Water Jetting. The machine uses extreme water pressures to push drain
blockages caused by grease, sludge, and debris.
High Priority Plumbing and Services, Inc. is a fully licensed and insured
company operating in the state of Georgia. We believe in providing the best
possible service to our customers while also providing a very competitive
price. We believe in doing the job right the first time. At High Priority
Plumbing and Services, Inc, our slogan is “Our Customers Are Our Priority”.
We operate our company by this rule each and every day as we provide
plumbing services to our customers. High Priority Plumbing provides 24 hour
plumbing services in Atlanta.
The next time you are in need of an honest, quality-providing master
plumber, contact High Priority Plumbing and Services, Inc and let our
Metro-Atlanta or our Atlanta plumber team prove to you that “Our Customers
Are Our Priority”.