Our business takes quality and customer service seriously. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:-Perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts.-Employ ASE-certified technicians in all areas of work performed.-Be dedicated to customer satisfaction.-Exercise reasonable care for the customer's property while it is in the shop's possession.-Provide a system for fair settlement of customer complaints, should they occur.-Maintain the highest standards of the automotive service profession.