My family and I have lived on the Ridge since 2003. I will always strive to make sure everyone is a satisfied customer. We work hard and we care very much about each item we sell and the satisfaction you have with us. If you ever have a bad experience with us all I ask is before you write a bad review please contact me directly and I will personally take care of you to see if we can make you a fan of our brand. I am an email or a phone call away 24/7