About
Quality Assurance Solutions For Contact Centers. Driven By AI. Verified By Humans.
There are many benefits to outsourcing your Quality Assurance and Control. It is proven to be highly cost-effective because of the lack of requirement for employing and training new staff to carry out the work. There is never a cost for you to update training either!
We provide fully accountable, non-biased, easily scalable solutions to every sector of a contact center that requires Quality Assurance. Some of the features that we offer you are:
Actionable and responsive, real-time dashboard.
Fully customized dashboard for every scorecard you use.
Highly cost-effective.
Full accountability with no internal bias.
Frequently Asked Questions
What payment methods are accepted?
The payments methods accepted are visa card, master card, american express, cash, Paypal
Which days is Call Criteria open?
Open on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday.
What are Call Criteria specialties?
QUALITY ASSURANCE, COACHING, SALES PERFORMANCE, AI ENABLED VOICE ANALYTICS.
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