Service Solutions is about customer service and aims at helping organizations in optimizing costs, setting-up & outsourcing operations, improving the quality & efficiency of service. We focus to create and implement customized solutions across Service Consulting, Quality, Outsourcing & Technology. ?Interaction audits ?Mystery audits ?Customer Life Cycle Management ?Market Research ?Benchmarking ?Calling- Inbound & Outbound ?Back Office ?Training ?IVR design ?CRM design ?Performance Management System ?Service Strategy ?Process Design & Re-engineering ?Analytics ?Market Research ?Management Development Program