Customer Care is a market research specialist that provides your business with an evaluation from the eyes of a customer. We do a market research analysis and evaluation of your business' customer service by being Mystery Shoppers at your venue. This gives us the edge over other market research companies out there.Customer Care has a nationwide field team of 400 + experienced mystery shoppers who are highly experienced in assessing the service quality of businesses.With our Mystery Shopping Programme, you can make improvements on your business based on the feedback we give you on the following areas:*Store Layout, Appeal and Promotion Recognition*Staff Approach and Greeting*Staff Presentation, Attitude and Professionalism*Product Knowledge*Suggestive Selling Skills and Add-ons*Overcoming Objections and Closing the Sale*Farewell and Encouragement to Return*Telephone Etiquette and Service*Customer LoyaltyCustomer Care provides you a powerful tool to raise your business' level of customer service, employee performance and sales. Get ahead of the competition and contact us today for a proposal!