Win and Grow New Business with Autotask and ConnectWise Customer Portal. DD Portal makes your customers feel talented and in-control when requesting IT support. Using DD Portal, customers don’t wait in silence after emailing a support request. Instead, they immediately see the ticket progress through your system and are updated at every stage. DD Portal synchronizes with ConnectWise and Autotask. Any ticket update in your PSA is automatically replicated in DD Portal. Any update in DD Portal is automatically replicated to your PSA. Learn how DD Portal works.