Dr. Lance West, Oral & Maxillofacial Surgeon

I Would give no stars if I could!!! THis place has given me nothing but the worst experience and the poorest service ever. I had first contacted Dr Lance in November for my TMJ on my right jaw. Because I was under ACC i knew is would it take time, which was okay, but I didn't expect to wait until the beginning of March for a response. At this point I was told that they were waiting for ACC to reply. I personally contacted ACC and was told that no forms were SENT IN!! So I contacted them and finally after another month that was completed. So I was recommended to use a splint at first. For around 4 months I went back and forth getting that done. The process was horrible. I would have follow up appointments which would only last 5 minutes. However for the last 3 or 4 times Ive had to wait almost 1 hour in the waiting room and talk to the doctor 5 minutes before going home disappointed!! I'd expect that kind of waiting time, maybe when going to my GP but not for this. After complaining ma