Phone Plus 2000 Ltd

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About

PHONEplus is an outsourced contact centre solutions provider with sites located in Auckland and Northland.

PHONEplus provides 24 hours a day, seven days a week sales and service solutions to many of New Zealand's top performing companies.

PHONEplus was initially established in 1993. In 2000, the company was purchased by the Top Energy Group to support their corporate initiative by providing sustainable employment opportunities for Northland people.

Since then, we have evolved from delivering traditional call centre telesales functions to partnering with businesses to bring expertise and experience in sales, customer service, market research and critical back-office administrative processing.

Unique features of PHONEplus include local ownership and a business depth that comes from having a corporate parent. Geographical separation between our sites enables us to provide disaster recovery functionalities. Our regional location boasts a low turnover of staff, which in turn delivers quality and continuity for our customers and long-term relationships with our employees and communities.

We invest in training and professional development for our people and all full-time employees receive training to the New Zealand Qualifications Authority (NZQA) standard.