'No business, regardless of size, can afford to be difficult to access - Telephos provides the perfect answer'Your contact centre can be in-house or outsourced either way, it should help people to utilize your services and encourage them to buy your products.'As the only New Zealand-owned company providing a complete Telemarketing, Training and Contact Centre Consulting Serviceat a professional level we can help you in the following areasTelephos provides the perfect answerCall Centre Communication Skills, including Customer Service, Telephone SalesTelephone Debt Collection SkillsOutbound Telemarketing and Telephone Account ManagementTeam Leader and Call Centre Manager mentoring and developmentContact Centre set up, management and Strategy PlanningTraining and Needs AnalysesWriting and presenting training programmesCoaching & one to one mentoringContact Centre assessment, process identification and streamlining / reorganisationCampaign development and implementationA smart, agile company that is flexible, adaptable, and responsive Telephos provides the perfect answer