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This Oracle Knowledge Management training covers concepts from Basic level to advance level. Whether you are individual or corporate client we can customize training course content as per your requirement. And can arrange this Oracle Knowledge Management training as per your pace.
Oracle Knowledge Management provides personalized seamless, cross-channel customer service to drive more interactive and beneficial experiences. Oracle Knowledge Management is the cornerstone of exceptional customer service. It provides the right information in an efficient way which increases customer satisfaction and loyalty. Oracle Knowledge products offer very simple and convenient ways for users to access knowledge contained in corporate information stores. With Oracle Knowledge Management Training, you can easily learn how to utilize tools that improve customer service and satisfaction by helping customers find more relevant answers to questions online or from a service agent guided by a scalable knowledge management platform. Oracle Knowledge Management training will teach you how to implement, administer and effectively use this management application to meet your business needs in a short period of time. Oracle knowledge Management course will teach you how to utilize tools that improve customer service and satisfaction and teach you how to implement, use, manage knowledge and content creation, improve search performance, and perform analytics
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