We are located in Parktown, Johannesburg We handle claims in house, and has a focus on providing the best possible service to our customers and brokers when the damage or injury occurs We were once rated top in claims quality We are highly motivated to improve, and will continue to strive for new and even higher quality levels We aims to be the quality leader in all core operational areas market, underwriting, service and claims handling We believe that quality leadership is necessary to ensure long term cooperation and customer relationships Our quality standards are well documented through internal measures and external surveys.