Mosedimosi designs and facilitates inhouse and public short duration courses (one to three days) to enhance instantly the competency of staff and management in the following vital organisational functions: Performance Management Telephone and Reception Secretarial Development Business writing Report writing Meetings and minutes Customer service Marketing Public relations Entrepreneurship Communication Presentations and public speaking Confidence and assertiveness Time and stress management Conflict resolution Problem solving and decision making Team building Supervision Management and Leadership Training manuals are also for sale for self-study or facilitation by an organisation's own trainers.