When CSC designs an e-bike, we make sure that everything that goes on it is functional and proven before it hits our warehouse. The result is a powered e-bike that you can be sure will take you to your destination. Additionally when the time comes for maintenance or support our staff is here to answer any questions in-person, by phone, or via e-mail. We stock all parts for every bicycle we sell and shipping on most in-stock items is same day. If you're ready to order contact us today.