Weatherford BMW

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The place to go for ABUSE along with service. I have never had service like I got from THIS dealership. 5:30pm I got a flat tire going to the city. I was able to pull off the West Grand Ave exit in Oakland. I called up the dealership because I needed to figure out what was covered in my warranty. I called once and the receptionist but me on hold for a service manager. I told her I had a flat tire and was sitting in Oakland. What she didn't tell me is that they were closing in 20 minutes I found this out at 6:45 when I talked with Guy Parrish. I'm on hold for 5 minutes so I called back and was put on hold again. I called back and was put on hold again. I called sales and asked if someone would please get a service manager on the phone. At this point I'm livid and just need to talk with someone who can check my coverage. Natalia really didn't care that I have now called 4 times for service and NO ONE is taking the time to get me to a Service manager and NO ONE is showing con