The best parts of my work are connecting with patients and collaborating with other health care professionals.It's very important to enable people to participate in their care. We can accomplish that by improving people's understanding of health, disease, treatments and prevention strategies.Health care is a team process involving patients, physicians, other health care professionals and support staff.Each of us plays a critical role and is equally valuable and essential for promoting the triple aim for health care: better patient outcomes, better patient experiences and cost-effective care.