About
Genesys is the market leader in omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises. We help brands of all sizes make great CX great business. The Genesys Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels and interactions to turn customers into brand advocates. Genesys is trusted by over 4,500 customers in 80 countries to orchestrate more than 100 million digital and voice interactions each day.
Frequently Asked Questions
Which days is Genesys open?
Open on Monday, Tuesday, Wednesday, Thursday, Friday.
What are Genesys specialties?
Next Generation Omnichannel Customer Experiences.
What are Genesys main products?
Customer Experience Platform, Customer Experience Software, Call Center Management, Customer Journey Management, Customer Service Experience, Omnichannel Contact Center, Customer Relationship Management (CRM), Computer Software; Messaging, Conferencing & Communications Software, Telecommunications Services, Workload Management, Could Contact Center.
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