Our goal is to connect your technical products to your customers in a manner in which they understand. We believe that in doing this, your engineers can continue to innovate, which will improve your bottom line.
Our mission goes beyond just writing content. We want your business to improve its customer loyalty through user-friendly documentation. We want your highly technical product to be easily understood by your customers. We also want to help reduce the amount of customer calls that come into your call center. Our mission can be realized through exceptional writing, attention to detail, and learning your company and audience needs.
We are proud of our combined 28 years of experience, innovative technical expertise, ability to determine a customer need and graphic design excellence. With an established Minnesota footprint, Pierson Technical Communication & Design offers you passion to help your business improve, knowledge in highly technical fields and an understanding of audience needs. We help make that connection happen, which will help establish a long and returning customer base for your business. - See more at: http://www.piersontechnicalcommunication.com/#sthash.7uaiEJio.dpuf