RedWave Technology Group, LLC is an Information Technology company based in Birmingham, Alabama that focuses on the Small to Midsize Business market and individuals. Our focus is to provide the I.T. support staff for your office or home at a budget that is comfortable to you. Let us be your business partner and not just the people you call when you have problems.
People are the core of our organization and our most valuable resource. RedWave commits to the ongoing development of our experienced technology professionals. All team members participate in continuing education, certification exams, and cross-training. They are the key to client satisfaction and dedicated to your business success. Experienced with many clients, RedWave ensures that we are operating from a set of refined, time-tested processes that deliver the results our clients expect. We leverage monitoring systems and remote support tools to proactively watch and quickly respond to our client’s infrastructure changes or alerts.
When we take on a client we aim to keep them running smoothly, keep their expenses in check, the employees accountable, and the hardware and software running without failure. We find that both our clients and our business reputation benefits from an environment that is properly maintained in a pro-active manner. If we are called for reactive support it means more cost for our clients because of employee downtime. When clients allow us to maintain their networks and systems we find that on average clients save money over time, employees benefit from added training and support, and the business can budget for their I.T. expenses properly which is beneficial for all involved. The service we provide will help keep your technology running without failure and keep your attention where it belongs.