SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville Owner verified

About

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is a leading provider of restoration services in East Tennessee. Our owners, John A. & Kristina L. Greenway, are dedicated to providing superior quality work and putting people first. We specialize in water, fire, storm, mold, and other disaster restoration services, serving Knoxville, Downtown Knoxville, Rocky Hill, and surrounding areas. Our team is on-site within one hour of a customer's call, ensuring a speedy and efficient response to any size loss. We are certified by the IICRC, including WRT, AMRT, ASD, and FSRT. Additionally, we are affiliated with various organizations such as the Downtown Knoxville Chamber, IFMA, and National Institute of Decontamination Specialists.

Extra info

Images

A Sign Of The Times. The dangerous wildfires spread quickly through the Great Smoky Mountains, Gatlinburg and other Tennessee communities by the uncommonly high winds. Local residents and tourists raced down the narrow mountain roads in an effort to avoid the flames. The first responders and fire fighters were heroes as usual. The SERVPRO teams are ready to assist our neighbors as they begin the recovery process. "Helping others in their time of need is one of life's ​greatest ​privileges”

Our experienced fire team was invited by SERVPRO of Sevier, Jefferson & Cocke Counties to assist local residents and business owners recover from the Tennessee wildfires. Gatlinburg residents started returning to evacuated areas of the city to find checkpoints for drivers, a curfew, limited access, and a boil water advisory that will remain until further notice. In your time of need, SERVPRO is a trusted leader in the fire restoration industry and we’re prepared to help you.

The team at SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville is in the Gatlinburg area to assist SERVPRO of Sevier, Jefferson & Cocke Counties with the aftermath of the recent wildfires. Businesses, vehicles, and homes have suffered severe fire damage. Our technicians are trained for scenarios like this and will guide you through each step of the fire damage restoration process. Our SERVPRO family sends their thoughts and prayers to the victims, their families, and first responders.

Hardwood Mat Extractor Saves Customers Money Pictured here is the state-of-the-art Hardwood Mat Extractor. The rectangular mat, placed over a wetted hardwood floor, suctions water that is below the planks. The high-powered vacuum draws the water and moisture from between the fitted seams in the flooring and channels it to a drain line.

Water Damage in Downtown Knoxville – Equipment is Ready Water damage Occurred from flooding in Downtown Knoxville. A massive amount of water accumulated requiring a matching response. As you see in this photo, the amount of equipment available to deal with flood damage allows us to attack any job of any size. Our customers can be assured that we will deal with their tragedy swiftly and efficiently.

The Flooding Caused Extensive Water Damage The non-salvageable building materials, carpeting, and furniture are piled up on the roadside. Drywall must be gutted above the waterline to ensure the removal of contaminants from the water intrusion. We are removing 4-foot sections to conform to drywall re-installation.

Historical Flooding in Houston "Helping Houston" has been a very rewarding experience for the team that drove down from SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville. This photo shows the deluge that covered an extended area of North Harris County.

A Privilege to Help Others The SERVPRO Emergency Response Trailer is getting ready for the long trek home. We have contributed to the "Help Houston" campaign and believe our efforts have alleviated some stress and saved the local homeowners some of their treasured possessions

Team SERVPRO Continues to Serve Flooded Houston We are still doing our part to "Help Houston" with the aftermath of the historical flooding which inundated large swathes of land and buildings.

Thank You To Our SERVPRO Team Our storm troopers are heading to Houston to help recover from the recent flooding. Thousands of people are suffering with damage to their homes and businesses.

Commercial Water Damage in Rocky Hill Commercial water damage in Rocky Hill can cause significant damage to your property. Recently a client called us when a twelve inch main water line broke and flooded three floors of their commercial building. Our highly trained professionals were onsite in ten minutes.

Apartment Fire in Knoxville A fire broke out in this apartment complex building after the structure was hit by lightning in the Knoxville area. Our SERVPRO crews immediately responded and as soon as we arrived, we knew that our immediate concern was to secure the structure to prevent additional damage

SERVPRO Drying Chamber SERVPRO of Rocky Hill/Sequoyah Hills/S Knoxville has a heavy-duty, state-of-the-art "Drying Chamber for Document Recovery." Important documents, books and other items that have sustained water damage may require immediate drying to ensure restoration.

Downtown Knoxville Office You are looking at a Downtown Knoxville office building that suffered a fire-suppressant sprinkler system malfunction.

Knoxville Apartment Fast Response This Knoxville apartment building sustained water damage to the second-floor bathroom caused by a burst pipe. The property management company contacted us for emergency service and two SERVPRO pickups, and a well-equipped box truck arrived in 15 minutes.

SERVPRO Strategic Planning Sometimes in Rocky Hill and Bearden, a backed up sewer line, and a kitchen fire can occur simultaneously. Fortunately, our highly skilled technicians can rely on Chuck Peterson, our Operations Manager, to coordinate the jobs with Tim Visser, our Production Manager.

Infrared and Technical Devices A residential home in Sequoyah Hills had water damage from a ruptured ice-maker line inside the wall. Since it was undetected for some time, the water had wicked laterally along the interior of the drywall onto adjacent walls.

A Massive Desiccant Dehumidifier Used On a Water Damage Restoration Job This is a massive desiccant dehumidifier we used at the Farragut building in downtown Knoxville, TN after a water damage restoration job.

Downtown Knoxville Water Removal Equipment Water Removal Equipment Moisture detectors, hygrometers and other meters measure the extent of moisture saturation.

Knoxville Fire Damage Restoration This garage went up in flames and after the firemen left the work began.

Knoxville Water Removal - Professional Extraction This Knox County School building experienced flooding after record breaking temperatures caused water lines to freeze and burst.

Newly wrapped SERVPRO vehicles

What's wrong with this picture?

We are ready for whatever happens.

Bugs were forced out of Texas due to the wind and flooding. We had to clean our dashboards every 30 miles in order to see. Every gas station had extra wipers and fluid out. It was also packed.

Neighborhood street in Texas after Hurricane Harvey. You can see the water line on the fence.

Another street flooded after Hurricane Harvey. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville drove from Knoxville, TN to assist in the relief efforts.

Cajun Navy and Red Cross helping out after Hurricane Harvey.

Soccer Fields in Texas flooded after Hurricane Harvey.

This is actually a road to get access to soccer fields. Its not a dirt road its sand and dirt from the flood.

This is a four land road still flooded 10 days after SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville arrived to help after Hurricane Harvey.

Hurricane Harvey flooded this home and left behind mold damage after the water receded.

Desiccant DEH's and generator for power during the outages after hurricane Harvey

Cable spools show how high the water got in this neighborhood after hurricane Harvey hit Texas

This house was located near a river bed. You can see the water line on top of the house. Its nearly 20 Feet.

This was actually around the whole house. You can see two different lines in this home. The first at the peak of the mold line and the second below it. This home had almost 5 feet of water for about 10 days after hurricane Harvey. Everything in the house was destroyed and had to come out. It looked like a shell once we are done.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville with the Knoxville Chamber of Commerce recently sponsored and hosted "Business After Hours"

Food, games and a tour of our full-service fire & water damage cleanup & restoration facility. Our crew would like to say thank you to all who took time out of their evening to attend. It was a great turnout!

SERVPRO Rocky Hill/Sequoyah Hills/South Knoxville have a Large Scale Desiccant Dehumidifier at work in Downtown Knoxville, Tennessee to dry a commercial building after a fire and water loss. It’s all part of being the only Large Loss Restoration Team within 100 miles of Knoxville. We pleased to provide the skill, experience, and help to Commercial Property Managers and Commercial Property Owners. We’re happy to assist our friends in the Commercial Insurance Industry.

Here’s a good look at pipes that burst in a home in Knoxville. Can you believe they all came from one house?

A microburst - high rains and high wind event - has caused damage to homes in South Chicago Heights. Key account representatives Sean Greenway and Jay Miller from SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville are helping and assisting residents in Illinois.

Videos

Frequently Asked Questions