I work for the rental owner and I strive to exceed their expectations. I am very personable with owners as well as tenants. In this economy every family needs a home to live in and to be happy with their surroundings. I will not allow rentals to fall below living standards and they have to meet state code requirements. Tenants will never go without essentials. My reputation for repair/maintenance issues is within 24-hours. I refuse to fall short of what is expected of me, let it be the tenant or the owner.