First MCO is a full-service Managed Care Organization and approved PIP Vendor. Our mission is to support the health and well-being of any patient trusted in our care by advocating when necessary, guiding where possible and serving their needs always. Our comprehensive approach helps restore injured workers and auto injury claimants to their best possible health, in the shortest possible time.-Our Services are fully customizable-24/7 Intake/Nurse Triage-First & Subsequent State Reporting-Telephonic & Field Case Management-National Bill Review & Repricing-National PPO Network-Out-of-Network Negotiations-Appeal & Arbitration Support-Decision Point Reviews & Precertification-Utilization Management & Review-Medical Reviews and Independent Evaluations-Pharmacy Benefits Management