Twilio SMS
About
Outright Store , SuiteCRM , SugarCRM
Sending important information through SMS is quite common nowadays and therefore, you need to be on your A-Game every day in order to overtake the competitor. If you want the same then you can have the assistance of a wonderful extension called “Twilio SMS”. Instead of sending SMS one by one which sounds like a hectic task, you can send SMS in bulk to a lot of contacts at one time.
In addition to this, all the conversation history of every customer is kept safe, so that you have a clear image next time you chat with the same customer. Another feature is preformatted SMS templates which will provide a personalized experience to a customer. Twilio SMS also provides live chat support so that customers can get instant solutions to every query.
If you are at the receiving end of the conversation and you’re tired and irritated from all these frequent notifications, you can use the Opt-out feature of Twilio SMS. Simply, type and send STOP & from that instance, you’ll not receive any more SMS.
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