We have everything you need from start to finish: A friendly, knowledgeable staff + Sample Check-Out Service + In-home Consultations + Guaranteed Installation + Finance Options + Complete Warranty Service. Visit Our Showroom Our staff offers years of real-world flooring experience and knowledge not often found in the large national chain stores. Because we are locally-owned, we want to help you make the right flooring and installation decisions for your home and ensure your satisfaction for years to come. Carpetland's Custom Carpet & Tile is one of the oldest carpet specialty stores in Richmond. Starting a business in the west end in 1954.