Amenity Business Solutions

About

Logistics & Supply Chain

Why Choose ABS
How We Embarked Our Journey To Redefine The Customer Support Industry

With technology becoming more easily accessible than ever, setting up a new business is no more a far-fetched dream. Every year millions of new businesses launch with an aim to revolutionize their industry but get burnt up in the heat of the competition. This is because technology hasn’t just empowered aspiring entrepreneurs but also customers around the world. Our founder, Bali Nijjer had been observing the market closely when she finally realized that most of the businesses were missing out on the most integral part of their business; customer support.

To back this fact with figures, Bali took help of a few like-minded and passionate women to go through thousands of case studies of businesses that failed primarily because of bad customer service. This is when Amenity Business Solutions was founded in 2017 with a vision to assist organizations in providing seamless customer support to satiate the needs of digital generations. While building the power team, Bali was certain that Amenity Business Solutions will be a women-led organization to create a compassionate and lively work environment which is an integral aspect of customer service agencies. In no time, we became a team of the best customer service agents, efficient logistics support personnel, and tech-specialists who are expert in building strong customer relationships on account of companies.

In approximately three years, our support services have made a huge impact on businesses of varied domains. Besides improved online reputation, the companies were successful in optimizing their business costs, improving customer retention and user acquisition rates, and enhancing the overall productivity of their employees.

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