The Goods is a business and consumer electronics repair shop with a cybercafé style lounge to promote customers to wait and browse through the products and services offered, as well as think tank for innovative electronics.
Their keys to success are:
Business expertise of operators: It is critical to have experience and skills in managing and operating all aspects of a small business to achieve financial success.
Having a loyal customer base: A highly satisfied client base will encourage repeat customers, who make up the majority of clients.
Access to niche markets: Operators that develop niche areas of service and expertise reduce the effects of local price-based competition.
Maintenance of excellent customer relations: Operators that strive for positive customer relations will promote customer satisfaction and encourage positive word-of-mouth recommendations.
Creating a signature experience that gets people talking.