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Oracle Service Cloud Training
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Oracle Service Cloud training covers concepts from the Basic level to the advanced level. Whether you are an individual or corporate client we can customize training course content as per your requirement. And can arrange this Oracle Service Cloud training as per your pace.
This Oracle Service Cloud training helps organizations differentiate their brands by developing lasting, profitable relationships with a unified web, social, and contact center experiences.
Oracle Service Cloud training will:
show you how to set up, customize and administer your applications
teach you how to perform business transactions and complete key processes that are key to your job as a service professional using your Service Cloud applications
explain how to create and edit reports using the Service Cloud reporting tools to help drive positive customer interactions
Oracle Service Cloud is a business-class software mixture that integrates the power of contact center requisitions and customer service systems in one suitable platform. Oracle Service Cloud is an up-to date Customer Experience (CX) platform that permits enterprises to join with their customers and smoothens customer experience in the customer's channel of choice. After obtaining RightNow Technologies in the year 2011, Oracle now provides their products through RightNow. Oracle Service Cloud which was earlier known as RightNow merges Web, Social and Contact Center experiences for a united, cross-channel customer service solution in the Cloud. Oracle Customer Experience Cloud i.e. Oracle CX Cloud is a set of cloud-based tools for customer relationship management (CRM), dealing, advertising, customer service, e-commerce and other tools, such as configure, price, quote (CPQ) tools. Oracle continues to authorize its customers and delivers great customer experiences with Oracle Service Cloud. In the year 2016, August, release of Oracle Service Cloud adds new proficiencies across the platform, including improvement of Knowledge Advanced, Web Customer Service, Policy Automation and Field Service. Oracle Service Cloud's jointed web customer service and contact center service include practical assistants, live chats, email support, guided purpose, and case management.
Complete Customization of Oracle Service Cloud training’s course content is possible for Individual students and for Corporate. Oracle Service Cloud online training is available for individuals and for corporate we may arrange the classroom as well. For more information on Oracle Service Cloud training do connect us.
Keywords
Oracle Service Cloud Training, Oracle Service Cloud Corporate Training