Bureau Of Internal Revenue - Talisay City, Cebu

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The head of this agency need to look up their worker's my god just got in to work they walk around chat with their co workers while their customer is waiting to sit in her chair to start... you have to wait 10:00 am to start?. they are to slow agency need to change your time table to file a (CAR) it take's 4 month's to 1 year? to release!!! and everytime you call her they said it's not sign yet with miss cathy while i call two months ago still in miss cathy's hand? what they are doing?? nothing???in Mandaue city BIR 4 weeks to release and 4 month's or more is to long talisay BIR.. you need to have an exact date when to release..and need to explain to your customer in the right approach they need to train the worker's a good customer service so your customer will understand perfeclly.

|#|poor service. the staffs are not friendly and approachable. especially that staff i talked with, i was trying to explain to him, that i needed to get TIN as one of the requirements in opening an account in a certain bank. i showed him the letter from the bank as a referral (the bank teller gave me that letter) and what he did? he did not even try to explain to me why they couldn't give TIN just because the address of the bank is in the city. what? that i should get a TIN in BIR CEBU CITY.he did not even read the whole letter.he was not being nice and what he was doing, holding his phone, texting. is that even nice? a government staff, working in a government ageny - at working time - JUST TEXTING??? aha! USO NA DIAY NA RUN? no wonder, walai asinso ang nasod kai maski ang mga staff, di kasaligan. not going to mention his counter number, but he's not even deserving to be on that position. in fact, HE WAS TOO BUSY TEXTING that he told me go to another counter and asked to that staff in

Gud Day, Please send the Implementing Guideline on the BIR re: new Receipts or a link for us to view or print a copy... //thanks