Prestige: New York Life is proud to have insured many American Presidents and famous people such as Theodore Roosevelt and Babe Ruth. They have served our country, and when it came to serving the financial needs of their families, they chose New York Life. Number One Customer Loyalty: New York Life Insurance Company has been named the insurance industry's 2010 Customer Loyalty Engagement First Place Winner. This award recognizes the brand best able to engage consumers and create loyal customers. The Brand Keys Customer Loyalty Engagement Index is an annual syndicated study that currently examines customers' relationships with 518 brands in 71 product categories. The annual Winners are those brands best able to engage consumers and create loyal customers, according to the analysis. The sample is made up of 50% men and 50% women 18 to 65 years of age drawn from the nine U.S. Census regions. Respondents (with an even-age-spread representation) are screened according to category particulars and asked to assess the brand for which they have been determined to be a "customer." 1 Award Winning Professionally Trained Agents: All New York Life agents must complete an extensive training program to give them the necessary tools to properly evaluate your insurance and financial needs. More importantly, their training is ongoing, so their professional knowledge is always up to date and keeps pace with rapid changes in the financial marketplace. For a record-breaking 55th consecutive year, New York Life Insurance is the leader of the Million Dollar Round Table (MDRT), the premier international association of financial professionals. This distinction highlights that our agents are trusted, knowledge leaders committed to serving their clients with exemplary performance and the highest standards of ethics, service and productivity. Highest Ratings for Financial Strength2: New York Life (NYL) has received the highest ratings for financial strength from the life insurance industry's principal rating agencies: * A.M. Best (A++) * Standard & Poor's (AAA) * Moody's (AAA) * Fitch (AAA) Top Rated Website and Online Customer Service: NewYorkLife.com is one of the industry leaders in financial Web sites as rated by Dalbar. In fact, we are consistently ranked as the number one Life Insurance and Annuity Consumer Web site by Dalbar. The site allows you to service and view your policy information online via our Virtual Service Center. At your convenience, you can view your policy values, change your address, contact your agent or one of our customer service reps. you can also download forms or request they be mailed to you. We are pleased to offer you the advantage of quick and easy access to policy information and customer service through a secure and user friendly site.