First and Last Mile CIC exists to bring services back to communities who have lost them or through demographic change require new services. It will act in concert with other local bus companies, councils and local communities. It will never be a competitor to others but will work to enhance their success.
All services will be tailored to meet the needs of local people and guided by those they serve. Costs will be kept to a minimum and any surpluses ploughed back into services. It will work not for personal profit but to serve the community.
Services will operate to the highest standard. All sections of the community must feel comfortable with the service and that it is a local service run by local people for the local community. The company will always strive to improve and extend services but only in a sustainable way.
All volunteers will be expected to uphold the highest standards but in a friendly non hierarchical manner.