Who We Are and What We Do... Providing the most effective security and fire prevention solutions through careful design, skilled installation and a tailored maintenance schedule. We are an independent security systems company based in West London with over 20 years experience providing installation, maintenance and monitoring of high quality security and fire detection systems for residential and business properties. Intelligent Security and Fire provide a complete range of security and fire prevention services that are individually designed for your specific requirements. This "one stop shop service" reduces time, costs and the complications involved using different companies for various systems & applications and ensures that when required individual systems integrate seamlessly with each other. We aim to provide our customers with the highest level of service from start to finish. From the moment you meet our expert friendly surveyors for your FREE survey, to our highly skilled engineers, through to our dedicated customer service team who are just a phone call away. Our staff have a 'can do' attitude. All our engineers are directly employed ensuring the highest quality installations. All our individually designed systems are very competitively priced. 97% of our customers have been recommended by other customers we don't waste money on expensive advertising. 99% of our customers would recommend us to friends, family and colleagues. Design... In order to establish your precise requirements we need to carry out a survey of the premises you are looking to secure. A survey is carried out by one of our surveyors who will visit the premises and assess the risk, and design a system thats fit for purpose. It is always wise for the customer to be present so you can explain your exact requirements and should you know it, those of your insurers. We can also discuss how you intend to use your system, your budget, location of all equipment and provide details on aesthetic finishes and any integration with other security or home products. They will also assess the risk of the site for intrusion and set a perceived value of the risk. For Health and Safety requirements they will also carry out a full risk assessment so to identify any hazards that may be on site. With this information in mind it is the surveyors responsibility to grade the intruder alarm system, which should be sent to your insurers for approval. The results of the surveys will be relayed to our office where we will design the specifications and provide a quotation that is unique to your own requirements. By offering a wider choice of products we can tailor-make solutions that are bespoke to our customers individual needs. Our highly experienced surveyors and system designers ensure the most suitable products are integrated seamlessly into their environment with a minimum of fuss and disturbance. Our in house design team is experienced in planning systems that comply with the relevant regulations. We carry out a full survey and appraisal of each customers individual requirements and then design a system that meets your need and budget. At the same time we will ensure that the installation is sympathetic to its surroundings. Maintenance... Intelligent Security and Fire customers can access our systems engineers, 24 hours a day, 365 days a year. We provide maintenance contracts for all our installed systems and systems that we have taken over. Just as our security and fire systems are designed and installed to the highest industry standards, so too is our commitment to customer support and maintenance. We have a fully qualified team of mobile engineers in contact throughout the London and the South for our clients in line with the standards laid down by: British and European Standards Police Authorities Educational Institutions Local Fire & Civil Defence Authorities District Surveyors European Standard response times are 8 hours for fire alarms and 4 hours for intruder systems, Intelligent Security and Fire have cut these times in half.