Business Support Apart from our standard support packages, we can tailor our support agreement around your business and to meet your business needs. At Ensemble IT, we’ve had good experience of working with large organisations to make sure their IT support is approachable, friendly, efficient and most importantly gets the job done with minimal fuss and intrusion to the business. Prior to beginning our support service, we would like to opportunity to discuss with you how you have come to us, what IT technologies you have in place right now and should you not know, we can help you with understanding where you are today. The benefit of this time, is for us to understand the best way to support you, and also to immediately help you in getting the best out of your current technology investment. So if you are looking for IT support you can rely on, we think you need to be talking with us. IT Professional Services We have over 20 years experience in understanding, planning, designing, testing and implementing solutions for our customers. The key to our professional services success is the management and control of the three basic areas of any professional services undertaken, which from our standpoint is cost, quality and time. The requirements for our professional services often include: - Web-site design services - Office moves and company re-location - Microsoft Server installation - EBS or SBS servers - Network upgrades for bandwidth and QoS (Quality of Service) for VOIP - IT Security Review and Internet security review - System patch management - Project management to control external vendors supplying services - Project Assurance - Prince 2 training - Change management and pipeline management - 5 year strategy planning Hosted Services We offer a range of other services including: Hosted infrastructure Hosted telephony Hosted Virtual Desktop Website design & hosting domain management IT purchasing advise aimed at ensuring you gain the best benefits from your investment in IT.