Our Award-Winning Customer ServiceAt Fitts Insurance we don't just offer insurance, we build long term relationships for personal and business growth and success. Our skilled staff of over 30 trained professionals has the expertise and experience to guide and advise you in developing your insurance strategies. You can be assured of professional service with a personal touch at Fitts Insurance, where service is our #1 priority.Our customer service reputation is tops in the industry. That's why over 6000 families and individuals and well over 1500 businesses depend on Fitts Insurance for their insurance needs. Insurance Tailored to Your Unique Needs. We represent a carefully selected group of over 15 financially-sound insurance companies. Through our extensive knowledge of their existing programs, we can improve the mix of products tailored to your specific needs. We can write tougher, more complex risks because of firmly-established relationships with our carriers. Fitts Insurance is a state-of-the-art insurance agency serving the needs of businesses, families and individuals throughout eastern and central Massachusetts. Since 1932, people have been turning to us because of our unparalleled reputation for prompt and courteous customer service, broad knowledge of the industry, extensive experience and commitment to excellence. We listen carefully.We respond to your needs.We provide custom solutions.We are there when you need us. We are "first in service" because Fitts Insurance believes that a firmly established client relationship is our most important asset.