All members of the FGP team subscribe to the following objectives: To provide consulting, advisory, accounting, auditing, and tax services that will support our clients in managing and increasing their financial net worth. Services will be timely, clearly defined, organized, and priced in accordance with the value they represent to the client. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To give our clients the opportunity to take full advantage of our entire teams talents and areas of expertise. We believe that our combined efforts yield results greater than the sum of our individual efforts. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To provide a growing firm that will allow each member of our team the opportunity to advance as far as his or her desires and abilities will permit. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To be recognized in our community as the best at what we do. Our Promise As a client of Flackman, Goodman & Potter, P.A., we want you to know you have the right to expect that: * You will be treated as our most important client. * We understand your concerns and will be honest and sincere with you at all times. It is our job to find and communicate the best possible solutions or alternatives to meet your needs. * We will honor our commitments to you promptly and with professional expertise. * Our services and products will always meet the highest of professional standards. * Our fees are a reflection of our experience and expertise. You will gain real benefit from your investment in them. * We believe your perception of our work is the reality. Our work will be performed to your satisfaction. * We are always available to assist you with your business, tax, financial and accounting concerns. All members of our team have the responsibility to address your requests and questions. * We will acknowledge any communication no later than the end of the next working day. * Your feedback is necessary to our continuous innovation and improvement. We always welcome your ideas, your comments and your suggestions. We look forward to a long term partnership with you. Your Promise In return we expect you to: * Help us meet our promise to you by providing us with your information in a timely manner. * Communicate your complaints, concerns and compliments. * Pay our professional fees promptly. * Tell your friends and associates about us. We are your advocate and we would like you to be ours.