We are your full-service auto repair and tire center servicing Naples, Bonita Springs, Fort Myers, Marco Island, Everglades City, and Ave Maria, FL. We stand for our "People Relationship First" customer service philosophy, plus our honesty and integrity in communication with our customers.
The first thing you'll notice when you walk through the doors of Happy Wallet Quality Auto Repair is our customer service. Our auto repair shop puts people's relationships first, which means we take care of you first, and then your cars. From the front desk clerk to our Service Attendants, our entire team, technicians, Operations Manager/Co-owner, Gloria Sarrazola, all do our part to make you feel at home. Our mission is to provide you, our customer, with professional, ethical, and accurate automotive repair service in a welcoming environment. You can expect to be Educated and Advised about your vehicle's needs so you can make the right decision for you, your car, and your family's peace of mind.
At Happy Wallet Quality Auto Repair, we understand that to give you accurate information regarding your vehicle and the proper care necessary, we must be vigilant about our inspections. That's why the assessment starts when you pull into the parking lot, where the service advisor or service attendant takes pictures of your car's exterior and interior, notes the mileage and fuel levels, and checks for any warning lights. It's then handed off to our auto technicians who do a pre-drive inspection, check oil levels, and any system that affects the vehicle's driving, once the vehicle is safe to drive the auto technician will perform a pre-service test drive. Then, we put your vehicle in the bay to start the full digital visual inspection. We check all major components such as brakes, tires, belts, hoses, leaks, suspension mainly any safety concerns and wear and tear. We take pictures of any failed components or leaks, we test certain fluids for breakdown properties and scan your car using our diagnostic tools with a completed digital inspection including any pictures that might help you see your car's issues. We then send you the report via email or text for your viewing. Next, we follow up with a phone call to discuss your options.
Happy Wallet Quality Auto Repair goes above and beyond our customers' expectations by our comprehensive inspections, transparent communication, and customer service that puts people's relationships first. We understand that is how we build trust and relationships with our growing family of happy customers. Owner Gloria believes in a customer who is educated about preventive maintenance and feels confident that their chosen auto shop will do what's in the customer's best interest rather than pay the bill. We have both Napa and TechNet 3-year/36,000 mile Nationwide warranties available with most repairs and services at no additional cost to you as a customer because we want to make sure you are covered anywhere in the United States.
Call us today at (239) 404-7589 or schedule an appointment for auto repair service. Happy Wallet Quality Auto Repair is located at 3661 Mercantile Ave. #A, Naples, FL 34104. Find out firsthand how we put people relationship first, and let us show you why we're the best auto repair shop for you.
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